At Postidal, we are committed to delivering your orders quickly and securely. Our goal is to provide customers with reliable shipping services across the United States and internationally.
1. Processing Time
Orders are typically processed within 1–3 business days after payment is received. Orders placed on weekends or holidays will be processed the next business day. Once your order has been shipped, you will receive a confirmation email with tracking information.
2. Shipping Times
Delivery times vary depending on your location and the shipping method selected at checkout.
- Domestic (U.S.) Orders: 3–7 business days after dispatch.
- International Orders: 10–20 business days, depending on customs clearance and local delivery services.
3. Shipping Rates
Shipping costs are calculated at checkout based on the weight, size, and destination of your order. Occasionally, Postidal offers free or discounted shipping promotions, which will be clearly displayed on our website.
4. Order Tracking
Once your order has shipped, a tracking number will be emailed to you. You can track your package directly through the carrier’s website or your Postidal account.
5. Delays and Exceptions
While we strive for on-time delivery, unforeseen events such as severe weather, customs delays, or high-volume periods may cause temporary shipping delays. Postidal is not responsible for delivery delays caused by the carrier or circumstances beyond our control.
6. Incorrect Addresses
Please ensure that your shipping address is accurate before placing your order. Postidal is not responsible for lost or delayed packages due to incorrect or incomplete addresses provided by the customer.
7. Lost or Damaged Packages
If your order arrives damaged or does not arrive within the expected timeframe, please contact support@postidal.com within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue promptly.
8. International Shipping & Customs
International customers are responsible for any customs fees, import duties, or taxes charged by their country. Postidal is not responsible for delays caused by customs inspections or additional charges once your package leaves the United States.
9. Contact Us
If you have questions about your order or shipping status, please contact us:
Postidal Inc.
📧 Email: support@postidal.com
🌐 Website: www.postidal.com
📞 Phone: 203-822-7991
Effective Date: November 8, 2025
Last Updated: November 8, 2025