Updated on September 1, 2024

Privacy Policy of Postidal, Inc. and Subsidiaries

At Postidal, Inc., Postidal Bodegas, and all affiliated entities, protecting the privacy of our visitors is a top priority. This privacy policy outlines the types of information collected through our websites and mobile apps, as well as how we use and safeguard that information. If you have any additional questions or require more information regarding our privacy practices, please do not hesitate to contact us.

Scope of this Privacy Policy

This privacy policy applies exclusively to our online activities and is valid for visitors to our website regarding the information that they share with and collect through Postidal. It does not apply to any information collected offline or through other channels outside of our websites and mobile apps.

Consent

By using our website or any of our mobile apps, you consent to the terms of this privacy policy.

Information We Collect

The personal information we request and the reasons for requesting it will be made clear to you at the point of collection. For example:

• Direct Communication: If you contact us directly, we may collect additional information, such as your name, email address, phone number, the contents of your message and attachments, and any other information you choose to provide.
• Account Registration: When you register for an account, we may request contact information, including your name, company name, address, email address, and telephone number.

How We Use Your Information

The information we collect is utilized in various ways to enhance your experience, including:

• Operating and maintaining our website.
• Improving, personalizing, and expanding our website services.
• Understanding and analyzing how you use our website.
• Developing new products, services, features, and functionality.
• Communicating with you, either directly or through our partners, including for customer service, updates, and promotional purposes.
• Sending you emails.
• Detecting and preventing fraud.

Log Files

Postidal follows industry standards by using log files to track visitor activity on our websites. The information collected through log files includes IP addresses, browser types, Internet Service Providers (ISP), timestamps, referring/exit pages, and possibly the number of clicks. This data is not linked to any personally identifiable information and is used solely for analyzing trends, administering the site, tracking users’ movements, and gathering demographic information.

Cookies and Web Beacons

Like many other websites, Postidal uses ‘cookies’ to store information, such as visitors’ preferences and the pages they accessed on our website. This information helps us optimize your experience by customizing our content based on your browser type and other relevant details.

Advertising Partners’ Privacy Policies

For more detailed information about the privacy practices of our advertising partners, please consult their respective privacy policies. Third-party ad servers or networks may use technologies such as cookies, JavaScript, or web beacons in their advertisements and links that appear on Postidal’s sites. When this occurs, your IP address is automatically received. These technologies help measure the effectiveness of their advertising campaigns and personalize the ads you see.

Please note that Postidal has no access to or control over the cookies used by third-party advertisers.

Third-Party Privacy Policies

Postidal’s privacy policy does not apply to other advertisers or websites. We encourage you to review the privacy policies of any third-party ad servers for more detailed information, including how to opt out of certain options.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the California Consumer Privacy Act (CCPA), California consumers have specific rights, including:

• The right to request that a business disclose the categories and specific pieces of personal data it has collected.
• The right to request the deletion of personal data.
• The right to request that a business that sells personal data does not sell the consumer’s personal data.

If you would like to exercise any of these rights, please contact us. We will respond to your request within one month.

Orders & Returns Policy

A sale is not final between Postidal and the customer until both parties—Postidal and the customer—have fulfilled their obligations. If a package is lost or stolen, the customer may need to file a police report and/or create an incident report with Postidal’s Customer Support. Postidal offers reimbursement or replacement only if the customer provides proof or evidence of the occurrence. Please contact our customer support team promptly if your item has been misplaced.

GDPR Data Protection Rights

We aim to ensure you are fully aware of your data protection rights. Every user is entitled to the following:

• The Right to Access: You can request copies of your personal data, though we may charge a small fee for this service.
• The Right to Rectification: You can request that we correct any information you believe is inaccurate or complete information that is incomplete.
• The Right to Erasure: You can request that we erase your personal data under certain conditions.
• The Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain conditions.
• The Right to Object to Processing: You can object to our processing of your personal data under certain conditions.
• The Right to Data Portability: You can request that we transfer your data to another organization or directly to you under certain conditions.

If you make a request, we will respond within one month. Please contact us to exercise any of these rights.

Minors’ Information

Protecting children’s privacy online is a priority for us. We encourage parents and guardians to observe, participate in, and monitor their children’s online activities. Postidal does not knowingly collect any personally identifiable information from children under the age of 18. If you believe your child has provided such information on our website, please contact us immediately, and we will take prompt action to remove it from our records.

Reporting Issues

To report any issues or concerns regarding this policy, please contact us at support@postidal.com.